Patients

We’re here for all parts of your healthcare journey.

As a patient at UC San Diego Health and the UC San Diego Health Network, you also have access to a menu of team-based services to support you.

Family at Beach
  1. Care Connection Hub – Coordination after being discharged from the hospital

    Dedicated nurses will call you within 48 hours of being discharged to make sure you have what you need at home, understand your care plan and are scheduled for a follow-up with your primary care physician.

  2. Dedicated nurse
    for complex care management

    Dedicated nurses will reach out to you to provide unique healthcare education, reminders, and/or medication review. You have the option to enroll in an ongoing care management program. Your physician will be kept in the loop.

  3. Disease Management through Digital Health

    We want to help you with monitoring your health at home. We offer device installation and integration with your electronic medical group so your care team can help support you from afar.  Some of these devices include blood glucose monitoring and bed sensors.

  4. Health Coaching

    If you have an ongoing health condition, such as diabetes, mild depression or weight management, we offer group and one-on-one texting to aide in support of behavior changes and education to meet your health goals, both mind and body.

  5. Home Health

    We have trusted partners in the community who help us to support you and your home health needs.

  6. Referrals and Authorizations

    Been referred to a specialist? We will help you get the appointments you need scheduled.

  7. Social Work

    Social workers can provide you with health plan benefit knowledge and can link you to community resources, transportation, in home services, meal delivery, referrals for counseling and other social services.

  8. UCSD at Home
    (or a Skilled Nursing Facility)

    A UCSD medical care team provides home and SNF visits to ensure continuity of care. They help those limited to home avoid an unnecessary emergency room visit and/or hospitalization. Your physician will be kept in the loop.

We’re here to help.

Available Monday through Friday 8:00am to 5:00pm

619-471-9123 or phsocustomerservice@health.ucsd.edu

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