ACO Processes & Patient Care
Physician Access Services:
Call 855-543-0555 or fax 888-539-8781 for consultations and referrals.
ACO Participants & SNFs - Maps and contact information for UC San Diego Health Accountable Care Network participant providers and SNFs
SNF Referral: Call 844-827-3264 to refer a patient to a skilled nursing facility.SNF Beneficiary Evaluation, Admission & Care Management Plan (3-Day Waiver) - to transfer a Medicare ACO beneficiary to an affiliated SNF
Care Management: Call 844-827-3264 or fax 858-249-0762 for care coordination services and the Population Health Care Team.
Risk Assessment Tool - to refer high-risk patients to our Population Health Care Team for providers not using Epic.
Clinical Protocols - Best practice guidelines that have been developed by our providers
Epic Link User Access - Request form for access to Epic Link (including Healthy Planet Link)
Notifying the ACO of Changes in Your Practice - Certain changes to your practice need to be communicated to the ACO per CMS requirements. The ACO will do this for you. This page outlines what we need to know.
Communicating with Beneficiaries
Use these materials to assist your Medicare FFS patients with questions about the Medicare ACO.
Front Desk Script - To provide to front desk to assist with patient inquiries about the ACO.
- Beneficiary Posting -
Spanish - To modify with your clinic’s information and post in your clinic lobby, per CMS requirements.
- Beneficiary Information Notice -
Spanish - To provide to Medicare beneficiaries who have questions about Medicare Shared Savings Plan ACOs.
2018 compliance education for the Accountable Care Network
- Participant providers of UC San Diego Health Accountable Care Network can use this
compliance form to attest to completing appropriate education and training related to the Network’s compliance program requirements and how to identify, correct and prevent potential fraud, waste and abuse.
- Please use
this online form to report a potential compliance issue.
Other Practice Resources
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ACO Provider Toolkit includes background on the ACO, network maps, information on patient risk assessment tools, care coordination services, sample beneficiary communications, documentation on SNFs, quality measures, and more.
Find information on Medicare Access and CHIP Reauthorization Act of 2015.